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SohoPortal.com™ Inc. (SohoPortal.com) Web Hosting
and Electronic Commerce Service Agreement
SohoPortal.com Inc.
Web Hosting and Electronic Commerce Agreement
Carefully read the following
terms and conditions of this agreement. By accessing and using the web
hosting and electronic commerce services and associated software of
SohoPortal.com, Inc. (“SohoPortal.com”), you (“Customer”) indicate the
acceptance of the following terms and conditions and you agree to be bound
by them. IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, DO NOT ACCESS
OR USE THE SohoPortal.com WEB HOSTING AND ELECTRONIC COMMERCE SERVICES or
associated software and promptly return the complete package including the
software to SohoPortal.com.
This agreement constitutes the
complete and exclusive statement of the agreement between you and
SohoPortal.com with respect to the SohoPortal.com web hosting and
electronic commerce services and associated software and SUPERSEDES ANY
PROPOSAL OR PRIOR AGREEMENT, oral or written, and any other communications
relating to the subject matter of this agreement.
Now, therefore, in
consideration of the mutual covenants set forth herein, SohoPortal.com and
Customer agree as follows:
1.Order Acceptance,
Payment.
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All orders are subject to acceptance by SohoPortal.com. An order will
be deemed accepted by SohoPortal.com when SohoPortal.com sends written
confirmation of the order to Customer.
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SohoPortal.com shall charge
Customer’s credit card for the applicable set-up fees and monthly or annual fees according to the Web Hosting Package(s) selected by Customer and
provided by SohoPortal.com. Such fees and charges shall include, without
limitation, the fees for connectivity, design services, and charges by any
and all third parties whose materials are included as part of the
Package(s). SohoPortal.com reserves the right to change the amount of, or
basis for determining, any fees or charges and institute new fees and
charges upon prior notice to Customer. Customer must provide
SohoPortal.com with a valid credit card number to which SohoPortal.com
will automatically charge all SohoPortal.com fees as they become due. All
monthly or annual fees and set-up fees shall be due in advance of the billing period incurred
and all additional charges shall be due at the end of the month in which
such charges are incurred. Except as provided in Section 3, the set-up
fees are nonrefundable and SohoPortal.com does not issue pro rata refunds
for fees paid in advance. If payment by Customer’s credit card is denied,
or Customer’s charge is returned to SohoPortal.com for any reason,
including charge back or Customer otherwise fails to make any payments
owing to SohoPortal.com, SohoPortal.com may, at SohoPortal.com’s
discretion, suspend or terminate access to the SohoPortal.com Services
and/or terminate this Agreement. Customer’s right to use the
SohoPortal.com Services are subject to any limits established by
SohoPortal.com or by the issuer of Customer’s credit card. Interest
charges of 1% per month (or the highest rate permitted by law if lower
than 1% per month) will accrue daily on any unpaid balance, which is more
than thirty (30) days overdue. Customer shall be responsible for any and
all taxes related to this Agreement. SohoPortal.com may charge you for
certain taxes and other applicable fees.
2.SohoPortal.com Services.
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A. During the term of this
Agreement, SohoPortal.com shall provide software services to Customer
according to the Package(s) accepted by Customer (the “SohoPortal.com
Services”). “Package” means one of SohoPortal.com business and/or
electronic commerce service offerings, as can be found on SohoPortal.com’s
Web site at http://www.SohoPortal.com. The specific Package to be provided
to Customer shall be established by correspondence between SohoPortal.com
and Customer. Such Package shall be deemed incorporated by reference into
this Agreement, as if fully set forth herein. SohoPortal.com and Customer
shall retain copies of such Package(s) for future reference.
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B. At Customer’s request,
SohoPortal.com will acquire an Internet Second-Level Domain Name (“Domain
Name”), from the Contracted Registrar on behalf of Customer. Customer’s
request for and/or acceptance of a Domain Name obtained by SohoPortal.com
shall in all cases constitute Customer’s waiver of any and all claims
which Customer may have, or which may later arise, against SohoPortal.com
or its third party providers, for any and all damages, losses, claims or
expenses arising our or related to the acquisition, registration and/or
use of the Domain Name. Any cost incurred by SohoPortal.com to obtain
and/or maintain the Domain Name on behalf of Customer shall be charged to
Customer by SohoPortal.com. Request for and acceptance of a domain name
requires SohoPortal.com to supply the domain name to the Contracted
Registrar, which in turns supplies the Domain Name to third parties.
SohoPortal.com will be the sole billing and technical contact for the
Domain Name.
3.Limited 30-Day
Money-Back Guarantee.
SohoPortal.com offers a
limited, one-time, thirty (30) day money back guarantee on Web Hosting and
e-Commerce Hosting suites. If Customer is not completely satisfied with
the SohoPortal.com Services provided under such Package within the first
thirty (30) days, Customer may cancel this Agreement by notifying
SohoPortal.com by calling the telephone number listed in Section 8C or
writing to the address listed in Section 8C. In such case, Customer will
receive a full refund of any amounts paid pursuant to this Agreement,
except for set-up fees and excess network usage fees, which are
nonrefundable. After the initial thirty (30) day period, the
SohoPortal.com Services shall be deemed accepted for all purposes,
provided no written claim has been received by SohoPortal.com within such
thirty (30) day period.
4.Third Party Providers.
In order to access and use the
SohoPortal.com Services, Customer may be required to subscribe to other
SohoPortal.com services offered under separate agreements, including, but
not limited to, the SohoPortal.com Internet Access Agreement. This
Agreement does not in any way modify the terms of such agreements. In
addition, Customer acknowledges that in order to access certain of the
SohoPortal.com Services, Customer may have to agree to and execute
agreements with third party providers who may charge Customer fees and
charges which are in addition to the fees and charges imposed by
SohoPortal.com.
5.Rules and Regulations.
From time to time
SohoPortal.com may impose reasonable rules and regulations regarding the
use of the SohoPortal.com Services. Such rules and regulations are called
acceptable use policies and are posted on SohoPortal.com’s web site at
http://www.sohoportal.com/aboutus/legal.php. All such acceptable use
policies are incorporated by reference into this Agreement as if fully set
forth herein.
6.License Grant.
During the term of this
Agreement, SohoPortal.com grants to Customer a non-exclusive, personal,
non-transferable license to access and use the SohoPortal.com Services
solely on and as part of SohoPortal.com’s World Wide Web site and servers.
SohoPortal.com may modify the SohoPortal.com Services at any time for any
reason and may provide modified versions of the SohoPortal.com Services to
Customer.
7.Intellectual Property
Rights.
Customer acknowledges and
agrees that the SohoPortal.com Services constitute confidential and
proprietary information of SohoPortal.com and its licensors and embodies
trade secrets and intellectual property of SohoPortal.com and its
licensors protected under Canadian and United States copyright and other
laws and international treaty provisions. Customer further acknowledges
that all right, title, and interest in and to all parts of the
SohoPortal.com Services, including, without limitation, associated
intellectual property rights, are and shall remain with SohoPortal.com and
its licensors. Customer shall not, and shall cause its employees and
agents not to, disclose or transfer any portion of the SohoPortal.com
Services to any third party. Customer further agrees not to translate,
decompile, reverse engineer, disassemble, modify, reproduce, rent, lease,
lend, sublicense, distribute, remarket or otherwise dispose of any portion
of the SohoPortal.com Services. Customer hereby acknowledges that, if
SohoPortal.com at any time or from time to time performs any
customizations or modifications to SohoPortal.com Services, all rights and
interests to such customizations or modifications shall be the sole
property of SohoPortal.com.
8.Term and Termination.
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This Agreement shall have an
initial term of one (1) month or (1) year, depending on the plan, and shall thereafter automatically renew for
successive one (1) month or one (1) year periods. This Agreement and Customer’s access to
the SohoPortal.com Services shall terminate as follows: (i) Either party
may terminate upon thirty (30) days prior notice; (ii) SohoPortal.com may
immediately and without prior notice terminate upon a violation by
Customer of SohoPortal.com’s acceptable use policies; (iii) SohoPortal.com
may terminate immediately and without prior notice in accordance with
Section 1; and (iv) SohoPortal.com may terminate immediately if, after 15
days prior notice to Customer, Customer has failed to correct any breach
of this Agreement.
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Upon any termination in
accordance with Section 8(A)(i), SohoPortal.com shall permit Customer
forty-eight (48) hours to download or otherwise copy any of Customer’s
information and data residing on SohoPortal.com’s facilities prior to
removing such information and data from SohoPortal.com’s facilities. Upon
termination by SohoPortal.com under Sections 8(B)(ii), (iii) or (iv),
SohoPortal.com may immediately remove all of Customer’s data and
information from SohoPortal.com’s facilities and Customer shall have no
right to copy or download such data or information, and, in such event,
all such information and data, including all copyrighted or copyrightable
material therein, shall then become the property of SohoPortal.com. In
cases where Customer’s account has been cancelled, and Customer is
requesting reactivation, SohoPortal.com, at it’s option, may reactivate
the same account, only if the account had been cancelled less than sixty
(60) days prior. After sixty (60) days, Customer will be required to set
up a new account.
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To cancel a SohoPortal.com
web hosting, domain name services or electronic commerce services,
Customer should call the SohoPortal.com at 613-270-1478
or send a request via mail to SohoPortal.com, 174 Colonnade Road, Suite
29, Ottawa, ON , Canada, K2E 7J5, Attention: Web Hosting Cancellations. For
assurance of delivery, SohoPortal.com recommends that requests for
cancellation are sent via certified mail.
D.Sections 1, 7, 8, 9, 10, 11,
12, 13, 14 and 15 shall survive any termination of this Agreement.
9.Exclusion of Warranties.
SohoPortal.com PROVIDES THE
SohoPortal.com SERVICE ON AN “AS IS” BASIS, AND WITHOUT ANY WARRANTY OF
ANY KIND, whether express or implied, including, but without limitation,
any implied warranty of merchantability, or fitness for a particular
purpose.
While SohoPortal.com makes
reasonable efforts to maintain the SohoPortal.com service, many factors
are not within SohoPortal.com’s control. Therefore, SohoPortal.com does
not warrant, and is not responsible for (even if caused by the negligence
of SohoPortal.com) any loss of data, delays, non-delivery or misdelivery
of information, lack of access, slows response time, or service
interruptions or errors. Loss, delay or non-delivery of data can be due to
but not limited to SohoPortal.com’s own negligence, viruses or other third
parties. Customer’s data is defined as any data held by SohoPortal.com and
includes account information, web hosting data, email and domain name
services. This disclaimer and waiver shall apply equally to any and all
third party providers. SohoPortal.com provides no warranty to customer
regarding the accuracy of usage statistics, which SohoPortal.com may
provide in its discretion. Further, no advice or information given by an
SohoPortal.com representative shall create a warranty or serve as an
amendment to this agreement.
SohoPortal.com has the right to
change prices, or add or delete product features of any existing product
or service. The right to change products or services extends to any
software supporting a product or service. SohoPortal.com reserves the
right to change prices or material features at any time upon 30 days prior
notice. SohoPortal.com reserves the right to institute new fees or new
material features at any time upon 30 days prior notice. SohoPortal.com
has the right to discontinue products or services and the right to remove
or reassign IP addresses of a customer’s web site. SohoPortal.com also has
the right to deactivate a customer’s service with a thirty (30) day
notice. Except for certain products and services specifically identified
as being offered by SohoPortal.com, SohoPortal.com does not control any
materials, information, products, or services on the Internet. The
Internet contains unedited materials, some of which are sexually explicit
or may be offensive to you. SohoPortal.com has no control over and accepts
no responsibility for such materials. You assume full responsibility and
risk for use of the services and the Internet and are solely responsible
for evaluating the accuracy, completeness, and usefulness of all services,
products, and other information, and the quality and merchantability of
all merchandise provided through the service or the Internet.
10.Limitation of
Liability and Damages.
THE TOTAL AGGREGATE LIABILITY
OF SohoPortal.com TO CUSTOMER SHALL BE LIMITED TO THE AMOUNT PAID TO
SohoPortal.com BY CUSTOMER HEREUNDER DURING THE THREE MONTHS IMMEDIATELY
PRECEDING A CLAIM IN WHICH SohoPortal.com IS LIABLE TO CUSTOMER. IN NO
EVENT SHALL SohoPortal.com BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY,
PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR LOSS OF
BUSINESS, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED UPON BREACH OF
CONTRACT, TORT, OR OTHERWISE AND WHETHER OR NOT SohoPortal.com HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.Confidentiality.
Customer acknowledges that by
reason of its relationship with SohoPortal.com, it may have access to
certain information and materials relating to SohoPortal.com’s business,
customers, software technology and marketing which SohoPortal.com treats
as confidential (collectively “Confidential Information”). Customer shall:
(i) hold in confidence, and not disclose or reveal to any person or
entity, any Confidential Information without the clear and express prior
written consent of a duly authorized representative of SohoPortal.com; and
(ii) not use or disclose any of the Confidential Information for any
purpose at any time, other than for the limited purpose of performance
under this Agreement. These obligations shall continue indefinitely for so
long as the Confidential Information is a trade secret under applicable
law and shall continue for two (2) years following termination of this
Agreement with respect to Confidential Information, which does not rise to
the level of a trade secret.
12.Indemnification.
Customer shall indemnify and
hold SohoPortal.com harmless against all third party claims, demands,
suits, actions, judgments, losses, costs, damages (direct, indirect and
consequential), attorney’s fees and expenses that Company may sustain or
incur by reason of any breach or alleged breach of any term or condition
of this Agreement (including reasonable attorney’s fees) and for any act
or omission of Customer or its clients which are in any way related to the
SohoPortal.com Service.
13.Export Control.
Customer agrees not to export
or re-export any portion of the SohoPortal.com Service outside of the
United States or Canada. Customer further agrees to comply with all United States,
Canadian
and other applicable laws, rules and regulations relating to the export,
re-export or transshipment of the SohoPortal.com Services.
14.Force Majeure.
Either party shall be excused
from any delay or failure in performance hereunder caused by reason of any
occurrence or contingency beyond its reasonable control, including but not
limited to, acts of God, earthquake, labor disputes and strikes, riots,
war, and governmental requirements. The obligations and rights of the
party so excused shall be extended on a day-to-day basis for the period of
time equal to that of the underlying cause of the delay.
15.Miscellaneous.
Customer may not assign its
rights or delegate any of its duties under this Agreement without the
prior written consent of SohoPortal.com, and any attempted assignment or
delegation without such consent shall be null and void. If one or more provisions
of this Agreement shall be held to be invalid, illegal, or unenforceable,
the validity, legality and enforceability of the remaining provisions
shall not be affected or impaired thereby. Nothing in this Agreement or in
the understanding of the parties construes upon the parties the status of
partners or joint ventures. SohoPortal.com may subcontract any work,
obligations or other performance required of SohoPortal.com under this
Agreement without consent of Customer. Other than the termination of this
agreement, all notices provided hereunder sent by email, mail or certified
mail to SohoPortal.com, will be effective upon transmission.
SohoPortal.com has the right to amend the Agreement from time to time, and
will do so by posting the new Agreement on the SohoPortal.com web site
under the Terms and Conditions at the Policies and Agreements page.
This Agreement is governed by
law of the Province of Ontario, Canada without regard to conflict of law
provisions. Any controversy or claim arising out of or relating to this
agreement, or the breach thereof, shall be settled by arbitration, and
administered by the Canadian Arbitration Association under its Commercial
Arbitration Rules. Any such arbitration will be governed by Ontario law
and will be held in Ottawa, Ontario, Canada. The arbitrator will be an
expert in the field of Internet services. The arbitrator's award shall be
final and binding and judgment on the award rendered by the arbitrator may
be entered in any court having jurisdiction thereof. There shall be no
class action arbitration pursuant to this agreement.
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